Content of the post
Content of the post

Canh Cam Australia (hereinafter referred to as CanhCam) understands that you, our valued customer, are concerned about how the personal information you have entrusted to us is secured and utilized. CanhCam highly values this trust and assures you that we will make every effort to secure this information. CanhCam ensures that customer information will be used reasonably, with consideration, and continuously improved for service quality.

1. Customer Information Collection

To use some of CanhCam's services, customers must provide certain information such as email, name, phone number, address, and some other details. This registration process is designed to help us understand your requirements. You may choose not to provide certain information, but in doing so, you may not be able to access some of the features our services provide.

We also store any information you enter on the website or send to CanhCam. This information will be used for customer request feedback, provide appropriate suggestions for each customer, enhance the quality of services, and contact you when necessary.

2. Use of Information

The purpose of collecting information is to provide the greatest benefits to customers. Therefore, the use of information will serve the following activities:

  • Sending newsletters introducing new products and promotions from CanhCam.
  • Providing some benefits and customer support services.
  • Enhancing the customer service quality of CanhCam.
  • Resolving issues, disputes arising from website usage.
  • Preventing activities that violate the law.

3. Information Sharing

CanhCam acknowledges that customer information is a crucial part of business and will not be sold or exchanged with any third party. We will not share customer information except in the following specific cases:

- To protect CanhCam and other third parties: We only provide account information and other personal information when we are confident that providing such information is in accordance with the law, protecting the rights, and property of service users, CanhCam, and other third parties.

- Upon legal request from a government agency or when we believe that such action is necessary and appropriate to comply with legal requirements.

In other cases, we will provide specific notice to customers when disclosing information to a third party, and this information will only be provided with the customer's consent, for example, in cooperation or sponsorship programs with CanhCam's partners, providing necessary information for shipping companies. It certainly does not include selling or sharing leading to the disclosure of customer personal information for commercial purposes violating the commitments set out in CanhCam's customer privacy policy.

4. Customer Information Security

It is important for customers to protect themselves from access to password information when you share a computer with multiple people. At that time, you must be sure to log out of your account after using our services.

We also commit not to intentionally disclose customer information, not to sell or share customer information of CanhCam for commercial purposes violating the commitments between us and customers according to CanhCam's customer privacy policy.

CanhCam emphasizes that we are very concerned about the rights of our customers in protecting their personal information. Therefore, if you have any suggestions, questions related to our privacy policy, please get in touch with us.